FAQ
This page shows important announcement and the answer to the typical questions that my be asked by you, our customers.
Important Announcement
 | Do mark your boxes as described |
| Fill the carton fully, do not leave any gaps or spaces using your clothes or old newspaper |
| You are advised not to bring back illegal cargos listed by the Government of Malaysia such as guns, air guns, drug etc. You are totally responsible for the contain of your boxes. |
| Try to use the original box for Monitor, TV or Hi-Fi |
- Who are we?
- Will I get my �7 per box back?
- I wasn't really sure how many box(es) do I need
- Do you accept cheque?
- What is the collection date doesn't suit me?
- How long does it take to reach the specified destination?
- I would like to ship home to Kuching, Sarawak. Could you please quote me a rough price?
- I would like to know if the �6/ft rate apply to Metal Trunks.
- I would like to send 2 boxes to Singapore from London. Can you quote me for this?
- Do you supply trunks as well?
- Is it cheaper to use my own box rather than the box provided by your company?
- The rate you offer relatively more expensive
- Restricted things to be send?
- it is by sea or air?
| Who are we? We are in association with AGI EXIM (ABRAR Group International Export Import). They are linked with Abrar Cooperation in Malaysia as a shipping company in UK on behalf of Abrar Cooperation. Anually they also shipping students' boxes and cars for the pass many years. You could rely on their credibility and reliability in the field while there is an insurance coverage as an optional at 2.75% of the issued value. |
| Will I get my �7 per box back? The deposite will be regarded as part of the amount payable. The remaining balance will be collected on the collection day. The deposite will not be reimbursed if you decided to cancell the aggrement with us after receiving the box(es). |
| I wasn't really sure how many box(es) do I need In average a single undergraduate student needs 3 or 4 boxes. You may send as odd box(es) for your extra goods. Empty spaces should be avoided (Use old newspaper to fill in the gap). Unused boxes are refundable. |
| Do you accept cheque? Yes we do accept cheque. Preferably cash. Payment using cheque entitled to the clearance by the corresponding bank. The cheque is payable to: W M N B RAHMAN |
| What is the collection date doesn't suit me? The collection date is decided after taking account all customer in your area ie. the most preferable date. You may ask your friend to keep your boxes in case if you left home earlier. |
| How long does it take to reach the specified
destination? We will despatch the last contena by the end of June. It will take approximately 6 to 8 weeks before you would receive your boxes. |
| I would like to ship home to Kuching,
Sarawak. Could you please quote me a rough price? The rate are as the following: 18"x18"x20 = �25 18"x18"x30 = �35 Odd-Sized Box = 8.5/ft3� The above rate apply to collection and custom clearance at port (Kuching, Miri or Kota Kinabalu) We afraid that we could not offer doorr to door services for the above destination. |
| I would like to know if the �6/ft
rate apply to Metal Trunks. Yes. |
| I would like to send 2 boxes to Singapore
from London. Can you quote me for this? Our sevices do not cover Singapore. We could do to an address in Johor Bharu where you could easily collect from there. Sending the boxes together with other boxes belong to a friend of yours to the same address in Johor Bharu would do. |
| Do you supply trunks as well? No we don't. Trunks are better but yet our double wall heavy duty cardboard boxes are sufficient. Alternatively you could order trunks from a nearby manufacturer in your area. Ask our local representative if he could order the trunks for you and your friends. The list of the manufacturers/suppliers available in your local yellow pages. |
| Is it cheaper to use my own box
rather than the box provided by your company ? we recommend you to use our boxes because it is free, and stronger. If you use your own boxes, it would be regarded as add boxes and the rate for those boxes is higher at �6/cuft |
| The rate you offer relatively more
expensive Knowing how valueable your personal belongings, reliability and security are our main priorities. If you could find a better bargain, we would advise you to ask the organiser if the price including the box price, deliveries cost in Malaysia, no other hidden charge. If everything is fine, then go for it. You deserve a better bargain. The choice is yours |
| Restricted
things to be send You are advised not to bring back illegal cargos listed by the Government of Malaysia such as guns, air guns, drug etc. You are totally responsible for the contain of your boxes |
| Is it by sea or air ? By sea |
| When can I get the boxes? We will choose a suitable deliveries and collection dates for your locality. Any suggestions are welcome. Our last shipment around 7/7/99 |
| I would like to enquire whether your shipping services
from London to Malaysia are available in September and if so what the rates are Sorry, our last shipment to Malaysia due to 7/7/99. we only concentrate during the peak period. Thats why we could offer lower rate
|